Frequently Asked Questions (FAQ)
LCD Screen FAQs
Bemax offers a wide range of replacement screens, including iPhone OLED, Incell, Android OLED, and Android LCD models.
OLED screens provide deeper blacks, higher contrast, and smoother display performance, while Incell screens are a more cost-effective option that still delivers excellent display quality.
Yes. Selected Bemax OLED screens support up to 120Hz refresh rate for a smoother and more responsive user experience.
Certain Bemax display models support features that are compatible with the device's original display functions after proper installation and calibration.
Yes. Face ID will continue to work as long as the original Face ID components are not damaged and the screen is installed correctly.
Yes. Android OLED models that support fingerprint recognition are designed to maintain fingerprint functionality after proper installation.
Yes. Bemax screens are designed to provide smooth, accurate, and responsive touch performance for everyday use..
Yes. Every Bemax screen is quality-tested before packaging to ensure display performance and functionality.
Yes. Bemax screens are designed to deliver bright, vibrant displays with excellent visibility in different lighting conditions.
Yes. Bemax screens are engineered to produce natural colours and sharp image quality for an enjoyable viewing experience.
Yes. Bemax LCD screens come with a warranty against manufacturing defects. Physical damage, water damage, and improper installation are not covered.
We recommend installation by a qualified technician to ensure the best performance and avoid accidental damage.
You can check your phone model or contact our sales team or authorized dealer for assistance in selecting the correct replacement screen.
Yes. Bemax LCD screens are trusted by repair technicians and mobile phone service centres throughout Malaysia.
Bemax LCD screens combine reliable quality, excellent display performance, responsive touch, competitive pricing, and dependable after-sales support.
Battery FAQs
Bemax batteries deliver reliable performance, enhanced safety, long-lasting power, strict quality control, and excellent value for professional repairs.
Yes. Bemax batteries are widely used by repair technicians, service centres, and authorized dealers across Malaysia.
Common signs include rapid battery drain, unexpected shutdowns, slow charging, overheating, or battery swelling.
Yes. Bemax batteries are covered by a warranty against manufacturing defects. Damage caused by improper installation, misuse, or physical damage is not covered.
We recommend battery replacement be performed by an experienced technician to ensure safety and proper installation.
Avoid extreme temperatures, use certified chargers, keep your software updated, and avoid fully draining the battery frequently.
Yes, for compatible phone models that support fast charging technology.
Yes. Bemax batteries support normal charging using compatible chargers and cables.
No. Bemax batteries are designed to meet your device's power requirements and are safe when installed correctly.
Battery lifespan depends on usage habits, but Bemax batteries are designed to support over 600 charge cycles while maintaining stable performance.
Double IC Protection is an advanced safety system that helps regulate charging and protects the battery from electrical damage.
Yes. Bemax batteries include built-in safety features such as Double IC Protection to help prevent overcharging, overheating, and short circuits.
Ultra High Capacity batteries offer a larger battery capacity for longer usage time, while High Capacity batteries provide reliable everyday performance.
Bemax offers replacement batteries for both iPhone and Android smartphones, including High Capacity and Ultra High Capacity models.
Yes. Every battery undergoes quality inspection and performance testing before it is packaged
Tools FAQs
Bemax provides screwdrivers, tweezers, repair mats, cleaning solutions, nano glue, opening tools, and other repair accessories.
Yes. Our tools are suitable for both beginners and professional repair technicians.
Yes. Bemax tools are made from quality materials for long-lasting performance.
Bemax offers a variety of precision screwdriver types suitable for different smartphone repairs.
Selected Bemax tweezers are designed for precision work and safe electronic component handling.
The repair mat helps organize screws and components while protecting the work surface.
Yes. Most Bemax repair tools are compatible with various smartphone brands and models.
Yes. Selected repair kits include essential tools for mobile phone repairs.
Selected accessories and replacement items are available through Bemax dealers.
Keep tools clean, dry, and properly stored after each use.
Yes. Bemax tools are trusted by technicians and repair centres across Malaysia.
Yes. Most repair tools are available for individual purchase.
Warranty coverage depends on the product type. Please refer to the product information or contact our team.
Yes. Every tool is inspected to ensure quality before reaching customers.
Bemax tools are designed for precision, durability, comfort, and reliable daily performance.
Machine FAQs
Bemax offers professional repair machines such as LCD separator machines, adjustable DC power supplies, and other equipment for mobile phone repair.
Bemax machines are suitable for repair shops, technicians, training centres, and businesses involved in mobile phone repairs.
Yes. Most Bemax machines are designed with user-friendly controls, making them suitable for both experienced technicians and beginners.
Yes. Every machine undergoes quality inspection and functional testing before being shipped.
Yes. Bemax machines are built for regular professional use and long-term durability.
Yes. Selected machines include a warranty against manufacturing defects. Warranty terms may vary depending on the model.
Yes. Our team provides product guidance and after-sales support for customers and dealers.
Yes. Selected replacement parts and accessories are available through Bemax and authorized dealers.
Our sales team can recommend the most suitable machine based on your repair requirements and business needs.
Yes. Many machines feature simple controls that make learning easier for new technicians.
Yes. Most machines are compatible with various smartphone models, depending on the repair application.
Clean the machine regularly, follow the operating instructions, and perform routine maintenance for optimal performance.
Yes. Basic operating guidance is available, and our team can assist if you need additional support.
Yes. Accessories and selected replacement parts are available through Bemax.
Bemax machines offer reliable performance, professional quality, competitive pricing, and dependable after-sales support.
Dealer FAQs
Simply contact our sales team through our Contact Us page or WhatsApp to register your interest. Only need SSM and IC
Minimum order requirements may vary depending on the product category and dealership program.
Repair shops, wholesalers, retailers, distributors, and businesses in the mobile repair industry are welcome to apply.
As a Bemax dealer, you'll enjoy a range of exclusive benefits to help grow your business, including:
- Competitive wholesale pricing to maximize your profit margin.
- Branding support, including promotional materials such as banners, bunting, posters, stickers, and other marketing items (subject to program eligibility).
- Dealer Reward Program, where you can earn rewards and incentives based on your sales performance and participation in Bemax campaigns.
- Marketing support, including product promotions, social media exposure, and campaign collaborations.
- Access to the latest Bemax products and product updates.
- Dedicated after-sales support from our experienced sales team.
- Competitive wholesale pricing to maximize your profit margin.
- Branding support, including promotional materials such as banners, bunting, posters, stickers, and other marketing items (subject to program eligibility).
- Dealer Reward Program, where you can earn rewards and incentives based on your sales performance and participation in Bemax campaigns.
- Marketing support, including product promotions, social media exposure, and campaign collaborations.
- Access to the latest Bemax products and product updates.
- Dedicated after-sales support from our experienced sales team.
Yes. Product guidance and support are available to help dealers understand our products.
Our team will review your application and contact you as soon as possible.
Yes. Authorized dealers may sell Bemax products online following our dealer guidelines.
Yes. Dealers can place repeat orders based on product availability.
About Bemax FAQs
Bemax is a trusted Malaysian brand specializing in high-quality mobile phone spare parts supplier, repair tools, and professional repair equipment. We are committed to providing reliable products for technicians, repair shops, and distributors across Malaysia.
Bemax is committed to delivering high-quality mobile phone repair solutions trusted by technicians, repair shops, and dealers across Malaysia. Here's why customers choose Bemax:
- 1-Year Warranty on all Bemax products for added confidence and peace of mind.
- Wide Product Range, including LCD screens, batteries, repair tools, machines, and accessories.
- Strict Quality Control, with every product tested before delivery.
- Competitive Pricing that offers excellent value without compromising quality.
- Trusted by Repair Professionals nationwide for reliable performance.
- Strong Dealer Support, including marketing materials, branding items, reward programs, and dedicated after-sales service.
- Continuous Product Innovation to meet the latest repair industry needs.
- 1-Year Warranty on all Bemax products for added confidence and peace of mind.
- Wide Product Range, including LCD screens, batteries, repair tools, machines, and accessories.
- Strict Quality Control, with every product tested before delivery.
- Competitive Pricing that offers excellent value without compromising quality.
- Trusted by Repair Professionals nationwide for reliable performance.
- Strong Dealer Support, including marketing materials, branding items, reward programs, and dedicated after-sales service.
- Continuous Product Innovation to meet the latest repair industry needs.
Bemax products are original Bemax branded products manufactured to meet strict quality standards. While they are not OEM parts produced by smartphone manufacturers such as Apple or Samsung, they are designed to deliver reliable performance and excellent value for professional repairs.
Bemax offers a wide range of products including LCD screens, smartphone batteries, repair tools, repair machines, cleaning accessories, adhesives, and other mobile repair essentials.
You can purchase Bemax products through our authorized dealers nationwide or via our official Shopee store for convenient online shopping
